SchoolGateway App (SchoolComms)

SchoolComms is the school's online payment system that lets you make secure online payments by credit or debit card for things like school meals or trips.  Parents/Carers can access the payment system by downloading the SchoolGateway App.

Frequently asked questions.

When can I log in to my account?

Once you have received your activation letter from school with your activation login details you’ll be able to activate your account and start making payments. This letter will be sent to you soon by your school if you haven’t already received it.

Which cards can I use?

SchoolComms accepts MasterCard and Visa credit cards, and Maestro, Switch, Delta, Electron, Solo and Visa debit cards. Some schools may limit the use of credit cards for some transactions; you will be informed by the school directly of any such restrictions.

Is it safe to make payments on the internet?

Yes. SchoolComms is part of the ParentPay Group and uses leading technology to process your card transactions securely. All communication with the bank is encrypted and neither SchoolComms nor the school have access to your card details.

How can I check that it’s secure?

Standard website addresses begin with http; the address for a secure site will always begin with https. You will also see a padlock at the bottom/top right of the screen on our login page and after you have logged into your account; never enter your card details or personal data on any web page whose address does not start https.

What about our personal information?

SchoolComms holds a very limited amount of information about you and your child solely for the purpose of administering your account; however SchoolComms does not use your personal information other than for supporting the school. We do not share or give information to any other organisations. We operate under strict guidelines set out by the Data Protection Act 1998.

SchoolComms will NEVER contact you by phone, email or mail and ask you to divulge confidential information like passwords or card numbers. If you are ever contacted by someone claiming to be from SchoolCooms, please contact SchoolComms immediately..

For more information please visit https://schoolgateway.co.uk/